Start Your Legal Career: Intake Specialist Needed for Personal Injury & Property Insurance Claims!

Job Title: Intake Specialist – Personal Injury & Homeowners Insurance Claims

Are you passionate about helping people and seeking an entry point into the legal world? Our growing law firm is looking for a dedicated Intake Specialist to be the first point of contact for potential clients. You will play a key role in evaluating personal injury and homeowners insurance claims while guiding clients through the initial stages of the legal process.

Job Overview:
As an Intake Specialist, you will gather crucial information from potential clients, assess the strength of their claims, and provide them with essential insights into the legal process. This position is perfect for someone with excellent communication skills and a passion for client care.

Key Responsibilities:

• Respond to inquiries from potential clients via phone, email, and online forms.
• Conduct intake interviews to gather essential information about personal injury and homeowners insurance claims.
• Evaluate the potential of claims and provide initial guidance about the legal process.
• Schedule consultations with attorneys and assist in follow-up communications.
• Maintain detailed and accurate records of client interactions.
• Assist with reception duties to manage high call volumes.

Qualifications:

• High school diploma or equivalent preferred.
• 1-2 years of experience in customer service or legal intake roles.
• Familiarity with personal injury or homeowners insurance claims is a plus.
• Strong verbal and written communication skills.
• Excellent attention to detail and organizational abilities.
• Comfortable working independently and managing multiple priorities.
• Proficiency with Microsoft Office and case management software.

What We Offer: This is a full-time position with a comprehensive benefits package, including health insurance and paid time off. We are dedicated to fostering diversity, equity, and inclusion and encourage applicants from all backgrounds to apply. If you’re eager to help clients navigate the legal system and be part of a dynamic team, apply today!

Interested? Please email our office administrator - Kristina@SunshineFirm.com or call 407-627-1414